Before sending us an email, retrieve the Log Files.
Retrieve the Log Files directly from the application or from your Windows Explorer.
From the Application
Step 1- You can get the Log Files directly from the application by clicking on Help and Open Logs Folder
Step 2- Get the most recent file, and send it as an attachment in an email to support@nawmal.com
From your Windows Explorer
STEP 1- Open Windows Explorer and type this path, or paste-it, in the address bar: %TEMP%\nawmal\nawmal\Logs
